Pickly Support

Pickly helps you scan, search, compare, and save grocery products.

Before contacting support

• Check that Pickly has camera access if barcode scanning is unavailable.
• Use manual barcode entry or search when a barcode cannot be read.
• Use Restore Purchases on the Pickly Plus screen if an active subscription is not recognized.
• Account access is optional. Account deletion is available from Profile → Account.

Report a problem

Include the affected screen, your iOS version, and the steps that reproduce the issue. Do not include passwords, authentication codes, or payment information.

Email mail@denisefremov.com. No third-party account is required to contact Pickly support.

GitHub users may also open a public support request. Do not include personal or account information in a public issue.

Privacy

Read the Pickly Privacy Policy.